To better serve customers traveling with seeing-eye dogs,Virgin Atlantic is providing training to its cabin crew.

The new training, developed in collaboration with the nonprofitGuide Dogs, is intended to create a “more inclusive air travel experience for those with sight loss,” Virgin Atlantic said in a news release. The training will offer both the chance for in-depth practical training and access to online resources.

“At Virgin Atlantic, we believe that everyone can take on the world, and that means ensuring every one of our customers has the best possible experience when they fly with us,” Corneel Koster, the company’s chief customer and operations officer, said in a statement toTravel + Leisure.

“Our partnership with Guide Dogs is one part of this journey and aims to broaden our understanding of those traveling with sight loss, ensuring that we make flying more accessible for everyone,” Koster added. “We recognize there’s work to do but are looking forward to making a real impact together as our partnership evolves.”

There will be an emphasis on how to approach passengers who are blind or visually impaired, how to guide them through crowded areas, tight corridors, and through flights of stairs, as well as how to help them find a seat. The training will also cover how and where guide dogs should rest during extended trips.

Guide Dogs’ customer experience lead John Welsman noted that the partnership would “tangibly impact the lives of those with sight loss for the better,” adding that the organization’s future goals include giving “blind and partially sighted passengers the confidence to travel as fully and independently as possible.”

In the United States, theAmericans with Disabilities National Network recognizes seeing-eye dogs as a distinct category of service animal. Dogs that have been trained specifically to aid people with disabilities are considered service animals under TheDepartment of Transportation’s definition. These animals may travel in the cabin with their owners, but they must be leashed or harnessed at all times and confined to a space no larger than a passenger’s feet.

Evie Blanco is a journalist with nearly a decade of experience who was born in the Dominican Republic and raised in Queens, New York. She is extremely well-versed in hip-hop music and culture and is always aware of any developments within it. Whether it’s the latest in pop culture, a fascinating foreign destination, a truly amazing new restaurant, or breaking news, she loves to write about it all.

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