Everything you need to know about JetBlue’s TrueBlue loyalty program overhaul

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  • Published on May 12, 2023
  • Last Updated June 8, 2023
  • In Perks

Often voted America's favorite discounted airline, JetBlue introduces new perks and status tiers to their TrueBlue Loyalty program.

JetBlue Airways is modifying its TrueBlue loyalty program, and the budget airline’s frequent flyers will love it.

The overhaul of their program has been in the works for over a year and is now ready for members to enjoy as of May 10.

The New York-based carrier’s updated program includes perks from the airline and its partners. New Mosiac elite tiers are introduced, and they have even included benefits for infrequent flyers.

Mosaic Tiles

Most major airlines have point systems, and now JetBlue has tiles. JetBlue has done away with climbing its tier status and accumulating points with cobranded credit cards. They now allow members to gain tiles in the following ways:

  • Earn 1 Tile for every $100 on qualifying JetBlue spending, which includes flights, JetBlue Vacations packages, Paisly by JetBlue bookings, JetBlue fees, JetBlue add-ons (such as seats) and American Airlines-operated flights.

  • Earn 1 Tile for every $1,000 spent on a cobranded JetBlue credit card. Unlike the previous program, this includes all cards, such as those issued internationally.

As members earn tiles, new benefits are made available in the program.

Mosaic Tiles can also be earned through transaction partners as well as flying.

Pick Your Perks

JetBlue is now offering benefits that will be available for infrequent flyers.

When you earn 10, 20, 30 and 40 Tiles, you’ll be eligible for a pick from the following “Perks You Pick” menu:

  • Group B boarding.

  • Priority security.

  • One free drink (beer, wine or liquor) per flight.

  • Two times the points for a JetBlue Vacations package (one-time use).

  • 5,000 TrueBlue points (worth $65, according to TPG’s valuations).

Mosaic Tile Status

With overhauling the loyalty program, JetBlue now offers four tiers of Mosaic status. Each level is called Mosaic, but the perks associated with each tier vary.

To earn status in 2023 and beyond, you’ll need to accrue the following number of Tiles between Jan. 1 and Dec. 31 of a given year:

  • Mosaic Level 1: 50 Tiles (equivalent to $5,000 in JetBlue spending or $50,000 in JetBlue card spending or a mix of both).

  • Mosaic Level 2: 100 Tiles (equivalent to $10,000 in JetBlue spending or $100,000 in JetBlue card spending, or a mix of both).

  • Mosaic Level 3: 150 Tiles (equivalent to $15,000 in JetBlue spending or $150,000 in JetBlue card spending, or a mix of both).

  • Mosaic Level 4: 250 Tiles (equivalent to $25,000 in JetBlue or $250,000 in JetBlue card spending, or a mix of both).

Mosaic Signature Perks

When you earn Mosaic status, you’ll enjoy a suite of benefits included with your membership. These “Mosaic Signature Perks” largely resemble Mosaic’s historical benefits, with some notable changes.

When you earn 50 Tiles, you’ll become a Mosaic member and gain the following benefits:

  • Mosaic boarding.

  • Two free checked bags.

  • Free beer, wine and liquor.

  • Free Even More Space seats at check-in.

  • Free same-day switches.

  • Priority security.

  • Dedicated check-in areas.

  • Priority support line and priority chat.

  • Complimentary upgrades on Heathrow Express.

Martie Bowser is a journalist and public relations professional in Charlotte, NC. She enjoys amplifying the voices of POC and women that fill a void within their community. Her favorite things to cover include “person of interest” pieces, small business highlights, pop culture commentary, entertainment features, and everything about Beyoncé. Her bylines can be found in Blavity, Black Excellence, Signature Bride, Black Wall Street Times, and HipHop Weekly.

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